Prioritising use cases for water smart technology development: similarities and diferences from Portugal and UK case studies

Abstract

This paper describes the process of use cases prioritizing by ranking their usefulness to improve water losses, control and water-energy efficiency in networks, to provide new services to the consumer, to improve billing systems and pricing schemes, to improve leak detection and water-energy efficiency and to develop better services to consumers. Results showed that priority use cases were to obtain water consumption data, understand water consumption and assist consumers to increase water use efficiency (consumer domain) and to obtain water and related energy consumption data, understand water consumption and get support to increase operational efficiency (water utility domain).